Get In Touch

We love our customers. You can reach us at any time.

Contact us by email, or use the contact form at the bottom of the page.

How can I confirm my order?

You should receive an order confirmation email within 24 business hours to the email you entered at checkout. We always recommend screenshotting your order # and confirmation right after checkout. If you still have not received the order confirmation email, please contact us during Live Chat hours or via our Contact Us page. (The email you used to place the order may have had a typo, and that is why you’re not receiving the order confirmation email.)
What are the processing times?

After placing your order, please allow 1-3 business days for processing during the regular season and up to 12 business days during the holiday season or major sale events and Monthly Drops. Orders placed over the weekend or on a public holiday are shipped the following business day. NOTE: This means you will not receive any tracking or shipping emails until processing time is complete.

Customer Service

Monday-Friday 10:00am - 5:00pm CST

For questions regarding our products and services you can also contact us by filling out the form below.